Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your payment, we can’t offer you a full refund.

To be aligible for refund you prent the deregistration proof that you are no longer an associate.

Additional non-returnable items:

• Associate cards
• Downloadable registration certificate.

To complete your return, we require a payment proof.

There are certain situations where only partial refunds are granted:

• When your association is closed before the end of registration year.
• Any closure due to inevitable circumstances.

Refunds

Once your request for refund is accessed and accepted, we will send you an email to notify you that we have accepted your reques. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. 

Exchanges

There is no item that can be replaced unless you pay the wrong item, send us an email at {email address} and send your item to: {physical address}.

Need help?

Contact us at {email} for questions related to refunds and returns.